Terms and conditions

  • Completeness and purpose

The general conditions of sale (hereinafter referred to as the “General Conditions”) detailed below exclusively govern the contractual relations between any non-professional user of the site www.maarliving.com (hereinafter referred to as “the buyer” or “You ") and the merchant Maar belonging to the company MAAR SAS with capital of 10,000 euros, whose head office is located at 6 rue Adrien Damalix – 94410 ST Maurice, France and registered in the Paris trade and companies register under number 893 624 254, whose intercommunity VAT number is FR63893624254 - (hereinafter referred to as "Maar.").

These general conditions are the only ones applicable and replace all other conditions, unless prior, express and written exemption. Maar may occasionally be required to modify certain provisions of the general conditions, so it is necessary that these be reread before each order on the site www.maarliving.com (hereinafter referred to as the “site”).

The general conditions are accessible at any time on the site and prevail, where applicable, over any other version or any other contradictory document. These modifications are enforceable as soon as they are posted online and cannot apply to contracts concluded previously. Each purchase on the site is governed by the general conditions applicable on the date the order is placed.

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by Maar to the buyer.

The buyer declares to have read these general conditions and to have accepted them by checking the box provided for this purpose before placing the online order. By checking this box, you agree to respect the general conditions as well as the conditions of use appearing there.

  • Order

The buyer has the option of placing their order online, from the online catalog and using the form provided there.

The order process consists of three (3) successive steps. Once you have made your choice of products (colors, quantity), and your basket has been validated, you must:

.Create your account or identify yourself if your account already exists;

.Accept the general conditions by checking the box provided for this purpose on the summary page of your order (entitled “summary”);

.Choose your payment method. Once your payment method has been selected, you must pay for your order, which will firmly and definitively formalize the sales contract that binds you to Maar.

Any order constitutes acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees mentioned below.

In certain cases, including non-payment, incorrect address or other problem with the buyer's account, Maar reserves the right to block the buyer's order until the problem is resolved.

If an ordered product is unavailable, the buyer will be informed by email.

The cancellation of the order for this product and its possible refund will then be made, the rest of the order remaining firm and final.

For any questions relating to the tracking of an order, the buyer can refer to the order tracking number he receives in the order confirmation email or write to customerservice@maarliving.com

  • Product information

The products governed by these general conditions are those which appear on the website www.maarliving.com and which are indicated as sold and shipped by Maar. They are offered while stocks last.

Maar takes the greatest care in putting information online relating to the essential characteristics of the products, in particular by means of detailed descriptions and photographs illustrating the products.

However, if errors or omissions may have occurred in this presentation, Maar cannot be held responsible.

The photographs of the products are not contractual.

  • Price

Maar reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order, subject to availability on that date.

Prices are in euros. They do not take into account delivery costs, invoiced additionally, and indicated before validation of the order. The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will be automatically reflected in the price of the products in the online store. Payment of the entire price must be made when ordering. At no time can the sums paid be considered as deposits or deposits.

  • Payment and electronic signature

The price is payable in cash, in full, on the day the order is placed by the buyer.

Maar provides you with the following payment method:

.Payment by credit card (CB, Visa or Mastercard)

.Payment by Paypal

Maar reserves the right to suspend any order management and delivery in the event of refusal of authorization for payment by credit card from officially accredited organizations or in the event of non-payment. Maar reserves the right in particular to refuse to make a delivery or to honor an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is being administered.

The online provision of the buyer's bank card number and the final validation of the order will constitute proof of the buyer's agreement in accordance with the provisions of the law of March 13, 2000 and will be worth:

- due date of sums due under the purchase order

- signature and express acceptance of all operations carried out

In the event of fraudulent use of the bank card, the buyer is invited, as soon as this use is noted, to send an e-mail to customerservice@maarliving.com . The bank's server is secured by SSL encryption (secure socket layer) in order to protect all data linked to means of payment as effectively as possible.

  • Proof of transaction

Computerized records, kept in Maar's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

  • Right of withdrawal with refund

In accordance with the legal provisions in force, the buyer has a period of fourteen (14) days from the date of receipt to exercise his right of withdrawal from Maar, without having to justify reasons or pay a penalty, at provided that the product(s) is (are) returned in its (their) original condition, within fourteen (14) days following communication of the withdrawal decision.

The buyer is reminded that, in accordance with article l. 221-19 of the Consumer Code:

.The day on which the contract is concluded or the day of receipt of the product is not counted in the period of fourteen (14) days mentioned above;

.The time limit begins to run at the start of the first hour of the first day and ends at the end of the last hour of the last day of the time limit;

.If this period expires on a Saturday, Sunday or public or non-working holiday, it is extended until the first following working day.

Damaged or incomplete products will not be taken back.

The product(s) must be returned in their original packaging and packaging to the following address: Maar, 6 rue Adrien Damalix, 94410 ST Maurice, France .

The right of withdrawal can be exercised by contacting the buyer service by email: customerservice@maar living.com.

The costs of returning the package are covered by Maar. As soon as the return request is validated internally, Maar's buyers service will send you instructions by email as well as a prepaid return label that you will stick on the package.

If the aforementioned conditions are met, Maar will reimburse the buyer for their order, except for delivery costs, on the day of receipt of the returned products.

  • Guarantee

The products sold are covered by a commercial guarantee aimed at guaranteeing their conformity and ensuring reimbursement of the purchase price, replacement or repair of the goods.

It does not cover defects caused by abnormal or faulty use or resulting from a cause unrelated to the intrinsic qualities of the products.

The preceding provisions do not exclude the application of the legal guarantee of conformity of article l. 211-4 of the Consumer Code and the guarantee of the item sold in Articles 1641 et seq. of the Civil Code.

Transfer of ownership – transfer of risks

The transfer of ownership of the products to the benefit of the buyer will be carried out after payment of the price by the latter, regardless of the delivery date of the products.

In accordance with the provisions of article l216-4 of the Consumer Code, the transfer of the risks of loss and deterioration relating thereto will only be carried out at the time when the buyer takes physical possession of the products.

  • Disclosure and security

We never disclose your personal information to third parties for marketing purposes.

We protect your information by measures that reduce the risk of loss, unauthorized use and access, disclosure and modification.

We minimize the amount of personal information we disclose to the amount directly relevant and necessary to accomplish the specified purpose.

In doing so we may disclose your personal information to authorized third party service providers who assist us in providing our services as:

.Payment provider to facilitate purchases

.Service provider processing orders to facilitate order management, packaging and delivery

.Marketing and advertising providers to personalize your experience

We protect your information using measures that reduce the risk of loss, misuse, unauthorized access, disclosure and modification.

  • Questions

For any questions regarding this privacy policy, please contact: customerservice@maar living.com

You have the right to file a complaint with the national data protection authority.

It is important that the personal data we hold about you is accurate and up to date. Please notify us of changes to your personal data as part of our relationship.

  • Intellectual property

All content of the site www.maarliving.com (illustrations, texts, wording, brands, images, videos) is the property of Maar. Any partial or total reproduction of the content by any means whatsoever and on any medium is subject to prior and express authorization from Maar. Maar cannot give you permission to copy, display or distribute any content for which you do not own intellectual property rights. Any use of this content in violation of the rights held by third parties thereon constitutes the offense of counterfeiting, which is severely punished by the intellectual property code. Maar cannot under any circumstances be held responsible for the violation by a buyer of rights held by third parties and perpetrated as a result of the latter's activities on the site.

  • Force majeure

Any circumstances beyond the control of the parties preventing the execution under normal conditions of their obligations are considered as causes of exemption from the obligations of the parties and result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.

All irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, will be considered as force majeure. Expressly, the following are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning , the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to buyers.

The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure lasts for more than three months, these general conditions may be terminated by the injured party.

  • Partial non-validation

If one or more stipulations of these general conditions are held to be invalid or declared such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain their full force. and their scope.

  • Non-waiver

The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation. in question.

  • Applicable law

These general conditions are subject to the application of French law, to the exclusion of the provisions of the Vienna Convention. This is the case for substantive rules as well as for formal rules. In the event of a dispute or complaint, the buyer will contact Maar as a priority to obtain an amicable solution. Failing this, the buyer may initiate proceedings before the court of his choice.

The buyer is informed that he can go to the European platform for online dispute resolution (RLL) between consumers and professionals by clicking here

Legal Notice

The website available at the address https://maar-eshop.myshopify.com/ (“the site”) is published by the company MAAR SAS which operates the commercial name and brand MAAR.

MAAR SAS with capital of €10,000 domiciled at 6 rue Adrien Damalix, 94410 ST Maurice, France - Siret 893624254000115

Contact: customerservice@maarliving.com

 The site was developed by Meelz agency and is hosted by the company Shopify Inc., a company incorporated under Canadian law whose head office is 126 York St. Ottawa, ON KIN 5T5, Canada, telephone number tel: 1-855-221- 7587.

Access to the site and use of its content is carried out under these conditions of use. By accessing and browsing the site, the Internet user accepts these conditions of use. MAAR strives to ensure that the information published on this site is accurate and up to date, and reserves the right to modify the content at any time.

We invite you to read, before browsing this site, the rules for the use of Cookies, the policy for the use of personal data and our general conditions of sale in the event of a purchase on the site, available and downloadable on the site.

Privacy Policy

  • This privacy policy describes the personal data that is collected or generated (processed) when you use the website www.maarliving.com .

It also explains how your personal data is used, shared and protected, the choices you have regarding your personal data and how you can contact us.

  • What personal data do we collect and when?

We ask you to provide us with certain personal data to provide you with the products or services you request. This is the case, for example, when you make purchases, contact our consumer service, request to receive communications, create an account, participate in our events, or when you use our site. This personal data includes your:. Contact details, including name, email, phone number, and shipping and billing address;.User and account information, including your screen name, password, and unique user ID;.Personal information, city, and your history purchases;.Payment or credit card information;.Data about your physical characteristics, including your sizes.Personal preferences, including your wish list, marketing and cookie preferences.When you interact with our site, some data is automatically collected from your device or internet browser. More information about these practices is provided in the “ Cookies and Beacons ” section below. This data includes:.device ID, call status, network access, storage and battery information;.cookies, IP addresses, referrer headers, data identifying your internet browser and its version, and web beacons .

  • Tools for managing the personal data we collect

When you use our site, we provide you with the required information in a timely manner or obtain your consent for certain uses. For example, we will collect your consent to use your location or send you notifications. In many cases, your internet browser or mobile device will provide additional tools to allow you to control how your device collects or shares certain categories of data personal. For example, your mobile device or internet browser contains tools allowing you to manage the use of cookies or the sharing of your location. We encourage you to become familiar with and use the tools available on your devices.

  • Why and how do we use your personal data?

We use your personal data for the following purposes:

To provide the site features and services you request

If you use our site, we will use your personal data to provide you with the product or service requested. For example, if you make a purchase on www.maarliving.com , we will use the contact information you provide to communicate with you about the purchase. If you contact our customer service, we will use information about you, such as shipping or payment information or information about the product you purchased, to help resolve your problem or answer your question.

To provide information about our products, services, events and other promotional purposes

If you agree, we will send you marketing communications and news about Maar products, services, events and other promotions. You can unsubscribe at any time after providing your consent. If you are currently a Maar customer (for example, if you have placed an order with us), we may use the contact information you provide to send you emails. marketing communications about similar products or Maar, where permitted by applicable law (unless you have opted out). In other cases, we ask for your consent to send you marketing communications. We may use the information you provide to us, as well as information from other Maar products or services – such as your use of the site, your visits or purchases made in Maae pop-up stores – to send you personalized communications on products and services that may be of interest to you.

To operate, improve and maintain our activities,

products and services

We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use this information for accounting, auditing and other internal purposes. We may use personal data about how you use our products and services to improve your user experience and allow us to detect technical or service problems and administer our site.

To protect our rights, our property, those of others, and ensure our safety and that of others

We may also use your personal data relating to the way you use our site to prevent or detect fraud, abuse, illicit use, violations of our Terms of Use, and to comply with court decisions, government requests or the law.

For research and analysis purposes

We use data about how our visitors use our site to understand consumer behaviors and preferences. For example, we may use information about how Maar visitors search and find products on this site to understand how best to organize and present our products in the Maar pop-up store window.

Other purposes

We may also use your personal data for other purposes; in such cases, we will provide you with specific information at the time of collection and seek your consent where necessary.

Legal bases

To process your personal data, we rely on different legal grounds, which depend on how you interact with our site. When you purchase Maar products from our site, we need your personal data to perform the contract which binds us to you. For example, we need your contact and payment information to deliver your order to you. We also rely on other legal grounds, such as our legitimate interests as a business, compliance with a legal obligation or the protection of your vital interests

  • Sharing your personal data

Share by Maar

Maar shares your personal data with: Maar entities for the purposes and under the conditions specified above; Third-party service providers processing personal data on behalf of Maar, for example for payments and use of credit cards, shipping and delivery, hosting, email distribution, research and analytics, brand management and product promotion, and for the administration of certain services and certain features. When we use the services of third party providers, we enter into contracts which require them to implement appropriate technical and organizational measures to protect your personal data; .Any other third party if you have expressed your consent.We may also transfer personal data concerning you in the event of a sale or transfer of all or part of our activities or assets (including in the case of a reorganization, a transfer, dissolution or liquidation).

  • Protection and management of your personal data

International transfers of your personal data : The personal data that we collect (or process) for our site are stored in France.

Retention of your personal data : Your personal data will be retained for as long as necessary to achieve the purposes set out in this Privacy Policy, unless a longer retention period is required by applicable law. For personal data relating to product purchases, we retain it to comply with legal obligations (such as tax or sales regulations and for warranty purposes). Your rights You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) the rectification of your personal data if they prove to be incomplete or inaccurate; or (iv) erasure or restriction of your personal data in certain circumstances provided for by applicable law. These rights are not absolute. In cases where you have provided us with consent to the processing of your personal data, you have the right to withdraw your consent at any time. If you wish to request a copy of your personal data or exercise any of your rights, simply send us an email to customerservice@maarliving.com

  • Refusal of Direct Marketing

If you have a Maar account, you can refuse to receive Maar marketing communications by sending us an email via the site's contact form. You may also opt out by changing your email subscriptions by clicking the unsubscribe link or following the unsubscribe instructions included in the message. Alternatively, you can contact us using the contact addresses listed in the contact tab of the site.

  • Cookies and tags

Maar collects information, which may include personal data, from your browser when you use our site. We use various methods, such as cookies and beacons, to collect this information, which may include your (i) IP address; (ii) unique identification cookie, information cookie and information on the contents of your equipment to access certain characteristics; (iii) unique equipment identification number and equipment type; (iv) domain, browser type and language; (v) operating system and configuration; (vi) country and time zone; (vii) sites previously visited; (viii) information about your actions on our site, such as click behavior, purchases and preferences; and (ix) access times and referring URLs. Third parties may also collect information from the Site through cookies, third-party plugins and widgets. These third parties collect data directly from your browser and the processing of this data is subject to their own personal data protection policies. We use cookies and beacons to track our customers' usage of our site and understand their preferences (such as country and language). This allows us to provide services to our customers and improve their online experience. We also use cookies and tags to obtain general information about site traffic and interactions, to identify trends and obtain statistics, and to improve our site. There are generally three categories of cookies used on our site: . Functional cookies: These cookies are required for basic functionality of the site and are therefore always active. This corresponds in particular to cookies which allow us to recognize you when you visit our site during the same session or, if you wish, from one session to another. They allow you to establish your shopping cart and the payment procedure but also to ensure the security of exchanges and compliance with regulations. . Performance cookies : These cookies allow us to improve the functionality of our site by tracking their usage. In some cases, these cookies help improve the speed with which we process your request and remember the preferences you have selected. Refusing these cookies may result in less relevant recommendations and slower site performance. customerservice@maar.fr